01Data controller
The personal data collected on unclevitamins.fr is processed by UNCLE, a brand operated by COHN SANDRO, sole trader (entrepreneur individuel, micro-entreprise), registered with the Marseille RCS (Trade and Companies Register) under number 951 447 507 (SIRET 951 447 507 00025), whose address is 14 B chemin du Bérard, 13260 Cassis, France. VAT not applicable, article 293 B of the French General Tax Code (Code général des impôts).
Contact: contact@unclevitamins.fr.
02The data we collect
- Identity and contact details: first name, last name, e-mail address, delivery address, phone number.
- Orders: products purchased, amounts, history, subscription.
- Payment: processed directly by our payment provider. We never keep your full bank details.
- Browsing: pages viewed and cookies, according to your choices.
- Exchanges: messages sent via the contact form or by e-mail.
03Why we use it
- To process and deliver your orders and manage your subscription (performance of the contract).
- To reply to you and provide customer service (performance of the contract).
- To comply with our accounting and tax obligations (legal obligation).
- To send you our news, only if you have agreed to it (consent).
- To improve the website and measure its audience (legitimate interest or consent, depending on the cookies).
04How long
Customer data: for the duration of the commercial relationship, then 3 years after the last purchase for marketing purposes. Accounting records: 10 years. Marketing data for non-customers: 3 years after the last contact.
05Who has access
Only the people at UNCLE who need it, and our service providers: Shopify (shop and hosting), our payment provider, our carriers and our e-mailing tool. Some providers may process data outside the European Union, with the safeguards provided for by the GDPR (RGPD).
06Your rights
You may at any time access your data, rectify it, erase it, object to its processing, request its restriction or portability, and withdraw your consent. Write to us at contact@unclevitamins.fr.
If you believe your rights are not being respected, you may lodge a complaint with the CNIL (the French data protection authority, cnil.fr).
07Cookies
Cookies necessary for the website to work (basket, login) are placed without consent. Audience measurement and advertising cookies are only placed with your agreement, which you can change at any time via the “Manage my cookies” link at the bottom of the page.
